Privacy Policy
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Privacy Policy

Last Updated: August 22, 2014

Outcry connects Americans to their elected officials on topics that are important to them. Any registered user can post an outcry, which is a message that is automatically public and can include other content like photos, videos, and links to other websites.

What you say on Outcry may be viewed all around the world instantly.

This privacy policy explains how your information is protected, collected and used, when you use our services.

How we protect your privacy

Outcry does not share your Personal Information (see definition below) with any third parties without your consent except as noted here.

We do make use of cookies and similar technologies.

Like many websites, we use cookies to improve our Services so that you can have a faster, more enjoyable experience. A cookie is a small data file that is transferred to the hard disk on your computer.

We use cookies to make Outcry more enjoyable to use; to provide you with a more personalized experience; and to protect you, others, and Outcry from malicious activity. We use cookies to store your login ID so you can login quickly each time you come back to the site. We never store your password. Cookies also help us confirm that you’ve logged in to the website.

We may use anonymous or aggregate data to track the usage of Outcry. This helps us improve the website features.

You have control over the use of cookies by changing the settings in your browser. However, this may affect your ability to use the website or certain features.

You can change your email settings for most, but not all, email notifications. Outcry reserves the right at all times to contact its users for business related purposes; for example, if you request a new password, if we update our Terms of Service, if you post an outcry, or if you update your profile. Login to your account, click on “Settings” and select “Email Preferences” to update your preferences.

You have control over some of the information that appears in your public profile (e.g., photo and social media links). To edit your public profile settings, login to your account, click on “Settings” and select “Profile.” Please note, anyone can view your public profile and your public profile may be indexed by Internet search engines; your information may be changed following the directions provided above.

Protecting your password

Your Outcry account is password-protected. It is your responsibility to keep your password safe. If you need to change your password, login to your account, click on “Settings” and select “Change Password.”

Links to third party websites

Outcries, comments, and other postings made on our website may include links to third party websites, and different websites will have different privacy policies than ours. Outcry is not responsible in any way for compliance with the privacy policies of third party websites. We strongly recommend that you review third party website privacy policies.

Information collection and use

We collect and use your information below to provide our Services, to measure how well we are doing, and to enhance our Services over time.

When you create an account, we collect your email address and ZIP code (your “Personal Information”). We may also track data relating to your use of the website, including, but not limited to, creating an outcry, standing with an outcry, and the elected officials you support (“Outcry Activity Information”), as well as the information you share voluntarily in your personal profile.

Please do not post or share personal information on any public page of Outcry that you expect to remain private, including, but not limited to, your Personal Information and Outcry Activity Information.

We may also collect publicly available data about you. We may obtain this data directly or we may engage a third party to collect it. For a special notice about collection of telephone numbers, please see below.

We make good faith efforts to store all collected data on secure servers that are not available to the public, although we cannot guarantee complete security. All of our collected data resides on servers in the United States.

Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, timestamp, location, your mobile carrier, device and application IDs, search terms, and cookie information. Web logs help us to diagnose problems with our server, to administer the website, and to provide our Services.

If you need to access the data that we have stored about you, contact our Help Desk. If any data is incorrect, you will be permitted to make any reasonable correction, amendment and/or deletion, unless we are required by law to retain the reportedly inaccurate data, or we need to retain it for any other legitimate business purpose.

Information sharing and disclosure

We do not disclose your Personal Information except in these limited circumstances below.

We may share or disclose your Personal Information when you give your consent, for example, when you authorize another web application to access your Outcry account.

We may also share your Personal Information with the following third parties:

Our database administrators or other affiliated third parties who help us provide our Services. These groups do not share your Personal Information or use it for any purpose other than as instructed by us.

If you stand with an outcry, please be aware that your Personal Information may be delivered to the intended elected officials for that outcry and/or the creator of the outcry. Outcry does not monitor or verify the intended recipients of any specific outcry and/or the creator of any outcry and disclaims all liability regarding the accuracy of the intended recipient(s) of all outcries and/or creator(s) of all outcries. Please know that if you choose to raise an outcry, you are also giving permission for the disclosure of your name, city, state and a link to your Outcry.com user profile on the landing page for such outcry, indicating that you have raised such outcry; this information will be visible to any visitor of our website, including search engines and other organizations which provide archival internet activities (see below).

If you would like to receive direct communication from the organizations working on issues you support, you may choose to have us share your Personal Information with such organizations; please note that whenever you choose to have us pass such Personal Information to an organization, we will additionally inform the organization of the source outcry for the issue.

If you opt to receive direct communications from the organizations you support, please be advised that Outcry has no control over the content, frequency and/or any other aspect of such communications. Please also know that while we do not sell or trade our contact lists, it is common practice for organizations to rent or trade the names and addresses of their donors with other organizations. We recommend that you review the terms of service and privacy policies of any organization prior to consenting to our transmission of your Personal Information to such organization.

We may use your Outcry Activity Information for internal purposes to help us personalize your experience and to operate, optimize, maintain and improve the website functions and features.

Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Outcry’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

Telephone numbers

If you provide your telephone number to Outcry it will be saved in our database. Outcry will not contact you by telephone unless you raise an outcry and we need to contact you regarding outcry issues.

Business transfers

In the event that Outcry is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The undertakings in this Privacy Policy will apply to your information as transferred to the new entity.

How we protect children

Our services are not directed toward children under 13. Outcry does not knowingly collect information from individuals under the age of 13. If we become aware that a child under 13 has given us personal information, or informed that a posting has been made by a person under the age of 13, we will remove all materials posted by that individual and we will delete the account used by this person to access our website.

Display and archiving of Outcry postings by search engines and other sites

Search engines, as well as other unaffiliated websites, can archive or otherwise make available any information that is publicly displayed on our website.

How we resolve complaints and disputes

Outcry is committed to resolving complaints about your privacy and our collection or use of your personal information. We monitor and review our compliance with this Privacy Policy.

If we receive a formal written complaint from you, we contact you regarding your concerns. To ensure that we receive your complaint, please submit your questions or concerns by visiting our Help Desk and following the instructions for filing a Privacy Policy complaint.

All disputes resulting from this Privacy Policy shall be adjudicated pursuant to the terms and mechanisms set forth in our Terms of Service.

This Privacy Policy is compliant with: (i) the Safe Harbor Privacy Principles of the U.S. – EU Safe Harbor Framework, and (ii) the Safe Harbor Privacy Principles of the U.S. – Swiss Safe Harbor Framework.

We self-certify compliance with:


Policy Updates

Outcry may update this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://outcry.com/privacy. If we make a change to this policy that, in our sole discretion, is materially significant, we will notify you via email to the email address associated with your account. If you continue to access the website or use the Services after those changes take effect, you agree to the terms of the updated Privacy Policy.

Give us your feedback

If you have thoughts or questions about this Privacy Policy, or need help, please let us know. You can contact our Help Desk.